Shipping policy

We process orders within 1.3 business days. Shipping times vary by location but typically take 3-7 business days within . We offer standard and expedited shipping options at checkout.

Shipping costs depend on the method selected and order size. Free shipping is available for orders over Rs999/-. International shipping may take longer and is subject to customs fees.

Customers will receive a tracking number via email once the order ships. Please contact us at serracustomercare@gmail.com if a package is lost or delayed.

For return and exchange details, please see our Return Policy page.